Discover Customer Support Engineering at ASML through the eyes of Nii Sowah, an engineer working with multiple teams on the field. He explains why teamwork is crucial and how working on the world’s most advanced machines means you’re playing a part in advancing the technology behind everyday life.
Name: Nii Sowah Amporfro
Job Title: CS, Upgrade Install and Relocation Field Engineer
Years at ASML: 4
Background: Car mechanic
What he loves most about working at ASML: The challenge! I love to work with my hands, I used to be a car mechanic, but now I’m getting my hands dirty in the cleanroom. I love the challenge of working on an ASML machine.
Our Customer Support team takes on seemingly impossible missions and troubleshoots the world’s most cutting-edge technology. No two days are the same and every challenge is an opportunity for growth. But what exactly does a CS engineer need to succeed in this fast-paced environment?
CS superpowers:
- Excitement to solve complex puzzles everyday
- Precision mentality
- Positivity and confidence in your skills
- Ability to remain calm in fast-paced, dynamic situations
- Motivation to learn and develop
- Communication skills in addition to technical skills
If all the above describes you, then our Customer Support team may be a perfect fit for you!
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