Discover Customer Support (CS) at ASML through the eyes of Teun, a CS diagnostic architect who’s been with us for almost two decades. He discusses the most interesting experiences he had working for our customers and the complexity of our lithography systems.
Name: Teun Dingemans
Job Title: Senior Service System Engineer
Years at ASML: 18
Background: Physics
What he loves most about working at ASML: There’s always new technology, and new processes that we need to keep up with. I am never bored. It's a very complex machine and you need to keep reinventing yourself and keep learning so you can best support our customers.
Our Customer Support team takes on seemingly impossible missions and troubleshoots the world’s most cutting-edge technology. No two days are the same and every challenge is an opportunity for growth. But what exactly does a CS engineer need to succeed in this fast-paced environment?
CS superpowers:
- Excitement to solve complex puzzles everyday
- Precision mentality
- Positivity and confidence in your skills
- Ability to remain calm in fast-paced, dynamic situations
- Motivation to learn and develop
- Communication skills in addition to technical skills
If all the above describes you, then our Customer Support team may be a perfect fit for you!
Find out more about the other teams in ASML
Chandler, US
Hillsboro, US
Hwasung, South Korea
Kiryat-Gat and Migdal Ha’Emek, Israel
Linkou, Taiwan
Hsinchu, Taiwan
Veldhoven, the Netherlands
Maynooth, Ireland
