Discover Customer Support Engineering at ASML through the eyes of Jermaine, a solutions-oriented engineer, who shares all about expecting the unexpected while working at the forefront of chip-making innovation.
Name: Jermaine Schenk
Job Title: CS Competence engineer
Years at ASML: 14
Background: Electrical engineering
What he loves most about working at ASML: As a little kid, I used to build things from scratch and ASML offers that creativity – it's a playground but on a technical level. We encourage thinking outside the box, coming up with structural solutions and having fun in the process.
Our Customer Support team takes on seemingly impossible missions and troubleshoots the world’s most cutting-edge technology. No two days are the same and every challenge is an opportunity for growth. But what exactly does a CS engineer need to succeed in this fast-paced environment?
CS superpowers:
- Excitement to solve complex puzzles everyday
- Precision mentality
- Positivity and confidence in your skills
- Ability to remain calm in fast-paced, dynamic situations
- Motivation to learn and develop
- Communication skills in addition to technical skills
If all the above describes you, then our Customer Support team may be a perfect fit for you!
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