Discover Customer Support Engineering at ASML through the eyes of Edison, a globetrotting engineer, who shares all about the challenging and the rewarding moments of working at the forefront of chip-making innovation.
Name: Edison Alameda
Job Title: Senior Field Service Engineer
Years at ASML: 10
Background: Electrical engineering
What he loves most about working at ASML: I like that we’re a diverse team with colleagues from all over the world. To me it's amazing that I can collaborate with all these people, and we get together to find solutions to some of the most complicated engineering problems.
Our Customer Support team takes on seemingly impossible missions and troubleshoots the world’s most cutting-edge technology. No two days are the same and every challenge is an opportunity for growth. But what exactly does a CS engineer need to succeed in this fast-paced environment?
CS superpowers:
- Excitement to solve complex puzzles everyday
- Precision mentality
- Positivity and confidence in your skills
- Ability to remain calm in fast-paced, dynamic situations
- Motivation to learn and develop
- Communication skills in addition to technical skills
If all the above describes you, then our Customer Support team may be a perfect fit for you!
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