Discover Customer Support (CS) at ASML through the eyes of Xuanmin, a CS engineer, who shares all about experiencing chip-making innovation first-hand. She discusses how at ASML she is encouraged to develop her leadership skills, next to her engineering expertise.
Name: Xuanmin He
Job Title: Technical Support Engineer
Years at ASML: 6
Background: Mechanical engineering
What she loves most about working at ASML: I love that we have so many development opportunities. I get all the training, mentoring and coaching that I need to develop into the direction I want to go to.
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Our Customer Support team takes on seemingly impossible missions and troubleshoots the world’s most cutting-edge technology. No two days are the same and every challenge is an opportunity for growth. But what exactly does a CS engineer need to succeed in this fast-paced environment?
CS superpowers:
- Excitement to solve complex puzzles everyday
- Precision mentality
- Positivity and confidence in your skills
- Ability to remain calm in fast-paced, dynamic situations
- Motivation to learn and develop
- Communication skills in addition to technical skills
If all the above describes you, then our Customer Support team may be a perfect fit for you!
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Find out more about the other teams in ASML
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